How SMS consent is collected
Taz AI sends text messages only to a tenant or a maintenance vendor who has given permission, at a mobile number they entered themselves. Permission is given by ticking the box shown below, which is never ticked in advance and cannot be ticked without a number. Nobody is enrolled by a landlord, by an import or by signing up, and a number with no permission recorded against it is not messaged.
Where a tenant is asked
Accepting a resident portal invitation
The same box appears under Phone Number in the resident portal Settings page, and once on the portal home page for a tenant whose landlord already had a number on file and who has never been asked. Ticking it there records the permission. Leaving it clear, or clearing it later in Settings, withdraws the permission.
Where a vendor is asked
Accepting a vendor portal invitation
The same box appears under Phone Number in the vendor portal Settings page, and once on the vendor portal home page on the same terms as above.
What is sent, and how often
A tenant receives rent reminders, payment confirmations and updates on maintenance they reported. A vendor receives job assignments, quote requests and scheduling details. Messages follow events on an account rather than a schedule, so frequency varies. Message and data rates may apply.
Stopping messages
Reply STOP to any message to stop all of them. Reply HELP for help. Permission can also be withdrawn at any time by clearing the box on the Settings page of the portal, and changing the mobile number on that page withdraws it as well, because permission is given for a particular number.
Mobile numbers and permission are not shared
Mobile information and text messaging consent will not be shared or sold to third parties or affiliates for marketing or promotional purposes. Mobile numbers are used only to send the messages described above. Taz AI is the property management service operated by Lasertaz, at lasertaz.com.
See the Privacy Policy and the Terms of Service, section 8, for the full terms.